Quality Management System  
 
     Aerospace Group

 

QUALITY POLICY

 

The employees of Wyle Laboratories are committed to providing their customers with the highest quality professional and technical services.  They are leaders in their areas of expertise, and they are empowered to bring about positive change.  They provide the tools, education, training and a safe and supportive work environment to improve and excel.  They are respected by their partners and their competition, alike.  They are committed to exceeding customer expectations every day, while working to the highest ethical standards.
 
     
ISO 9001-2000 Certification | Quality Management System | Customer Focus | Commitment to Quality
 
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Quality Management System

As required by ISO 9001-2000, Wyle Laboratories’ QMS defines processes and procedures for all aspects of its business, with the specifics of process implementation based on individual contract and customer requirements.  Features of its quality management system include:

 

·        Corporate commitment to exceed customer requirements (customer requirements represent the minimum acceptable level of quality)

·        Significant involvement by all levels of management, including regular management reviews in which all aspects of the QMS are reviewed for effectiveness and opportunities for continuous improvement

·        Development of metrics by which the effectiveness of the QMS can be evaluated

·        Continuous effort to improve QMS procedures and processes

·        Frequent contact with customer personnel to obtain feedback on satisfaction with products and services

·        Standardized electronic project planning process

ISO 9001-2000 Certification | Page 2 of 4 | Customer Focus